Try to calm him down with phrases

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Interrupting him, otherwise he may become more nervous. Never say or imply that he is very nervous, as this is also a reason for him to become more irritated. Try to calm him down with phrases like: "you're right" or "I'll do whatever I can to solve your problem." They work well at that time. Be agile and efficient during the sale. Continue to use the appropriate tone of voice, even if he is yelling. Critical and vain client Do you know that client who doesn't accept opinions and always wants to show that he knows more than the seller ? That is the famous critic and vain. This is another type of consumer that is very difficult to deal with and with him, calm and

tolerance are essential in care. Additionally, it is necessary that: Give him all the Iran WhatsApp Number Data attention he wants. Avoid getting into arguments or giving reasons for it. Remember that he believes that he is always right. Try to offer solutions to the problems he mentions. It shows purchase suggestions and not conclusions about what to wear. Try, in the end, to make the customer have the impression that the decision on all aspects of the purchase came from him. Negotiator client ADVERTISEMENT The negotiating client is very recurring. The strongest characteristic of this type is wanting to gain an advantage at all costs. That means that he will only carry a product if he f





eels that in some way he is benefiting more than other consumers from the purchase. The advice in this case is simple: provide the necessary attention to the client, clarifying all their doubts, presenting suggestions and being open to negotiations. But it is important to have a limit and not give in to all the client's offers. After all, profit from the sale is essential, and price is relative to the quality of the product or service. Rushed customer Do you know that customer who has a heavy routine and during the purchase is always looking